Last Updated: June 17, 2026

Odyssey Home Health Care, Inc. uses SMS (text messaging) to communicate efficiently with patients, caregivers, and visitors. By providing your mobile phone number and agreeing to receive SMS messages, you consent to these Terms and Conditions. These terms explain how we use SMS communication and your rights related to receiving text messages.

  1. Consent to Receive SMS Messages

    By providing your mobile phone number and opting in, you authorize Odyssey Home Health Care, Inc. to send SMS messages to the number you provided.

    We will never share your mobile phone number with any third parties or affiliates for marketing purposes. No mobile opt-in, SMS consent, or phone numbers will be shared, sold, or transferred to any third party or affiliate for marketing or promotional purposes. SMS is used strictly for communication related to our services, customer care, or direct inquiries. We do not pass an individual’s consent to receive SMS messages from Odyssey Home Health Care, Inc. to any third party for their own messaging use.

  2. How to Opt In

    You may opt in to receive SMS messages by:

    By opting into SMS from a web form or other medium, you agree to receive SMS messages from Odyssey Home Health Care, Inc. These messages may include customer care communications, appointment scheduling, appointment reminders, care coordination updates, service-related communications, and responses to inquiries.

    Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

  3. Types of SMS You May Receive

    If you opt in to receive SMS messages from Odyssey Home Health Care, Inc., you may receive messages related to customer care.

    Standard message and data rates may apply.

    Note: SMS messages are not intended for emergency medical communications. For urgent care, please contact the office directly.

  4. Message Frequency and Rates

    Message frequency may vary depending on your interactions with Odyssey Home Health Care, Inc.

    Standard message and data rates may apply depending on your mobile carrier and service plan. Odyssey Home Health Care, Inc. is not responsible for any charges billed by your mobile provider.

  5. How to Opt Out

    You may opt out of SMS messages at any time by:

    • Replying STOP to any SMS message
    • Contacting us directly at 424-291-4643 to request removal from the SMS list
    • Leaving the SMS consent box unchecked on applicable forms

    After opting out, you may receive a one-time confirmation message acknowledging your request.

    To resume receiving SMS messages after opting out, reply START to a message from us.

  6. Need Help with SMS?

    For assistance, reply HELP to any message or contact us:

    Phone: 424-291-4643

    Website: https://www.odysseyhhc.com/home-health-care-get-in-touch

    Message and data rates may apply.

  7. Privacy and Data Use

    All information collected through SMS communication is handled in accordance with our Privacy Notice available at: https://www.odysseyhhc.com/privacy-notice

    We maintain appropriate administrative, technical, and physical safeguards to protect the confidentiality and security of your personal information.

  8. Disclosures

    • Message frequency may vary.
    • Message and data rates may apply.
    • Reply STOP to cancel.
    • Reply HELP for assistance.
    • Visit our website to review our Privacy Policy and Terms of Service.

    Privacy Policy: https://www.odysseyhhc.com/privacy-notice

    Terms of Service: https://www.odysseyhhc.com/sms-terms-and-conditions